When using Match-IT across a network it is essential that the network is reliable because any dropout mid file transaction can cause a corruption of a data file. Here are some tips to minimise problems:-
- On the server exclude the Match-IT folder (our executables self-check) and c:\programdata\match_it from real-time virus/malware checking and scanning.
- On workstations, do not use a mapped drive to point at Match-IT in your short cuts; use a UNC path (//servername/…). Exempt c:\programdata\match_it and Match-IT on the server (using a UNC path) in anti-virus/malware software. If you have a mapped drive to Match-IT on the server, even if it’s not used in the shortcut, also exempt it; this is essential, otherwise N PCs are checking Match-IT data files in parallel which can cause a lot of problems because the change so frequently.
- Do not rely on WiFi. Make sure all network cables are connected and have not fallen out.
- Do not pull the network cable out of laptops before closing Match-IT and also make sure that you wait for Match-IT to exit completely.
- Close Match-IT and wait for it to exit completely before shutting down your workstation.
- Never under any circumstances click the “shutdown anyway” when shutting down your workstation and Windows says you have left Match-IT running. Close Match-IT properly first.
- A Terminal Services solution (user logs into a server and run Match-IT from there) will provide better stability if any of the above are unresolveable.
See also this article.