This newsletter is intended to keep you up to date with Match-IT developments.
1. Hours. Our support hours have changed to be 8am to 4pm which better suits our customers. If you work in the evenings or weekends there is an emergency number you can ring if you are stopped. We cannot guarantee to be able to help, but we will if we can. This number is not published. Please call and ask for it if you think it would be useful.
3. Cus/Sup reviews. After feedback from auditors we have added a customer/supplier review system which forces you to review their details every N days (default 365). They are considered to be unapproved if this is not done, which satisfies the auditing requirement. This is available in builds from February this year.
4. A tip. Many virus checkers target mapped drives which means that you need to exempt the Match-IT mapped drive on your PCs (imagine tens of PCs all having a virus checker targeting files on the server via a mapped drive). This can cause problems when you get a new PC or update the virus checker etc. The probem can be eliminated completely by deleting the mapped drive on the PC and using a “UNC path” in the shortcut to Match-IT instead. i.e. instead of something like m:\sys\match_go.exe it becomes \\myservername\match_it\sys\match_go.exe. If you would like this done, let us know your IT contact and we’ll speak to them.
We will leave it at that for now and detail more changes in the next newsletter. Match-IT is in active daily development; including tracking upsets caused by Windows updates and a full list is always available in the link below; a useful shortcut to add to your browser toolbar maybe.