Definition: |
Making alterations to the Match-IT system that are beyond the scope of the normal software upgrades. This includes designing, or re-designing, customised document layouts and customised wizards. |
Purpose: |
To keep the Match-IT software relevant to your business. |
Prerequisites: |
You must be participating in the support scheme. |
Limits: |
Intellectual property rights in any work performed will be exclusively owned by Match-IT Limited unless otherwise stated in your quotation. |
Method: |
This level of support is chargeable on a per item basis. Match-IT Limited will present a quotation for such work against a requirement specified by you. In the first instance, send an email to support@match-it.com describing your request. |
Coverage: |
Any aspect of the Match-IT software. |